9234 Kingston Pike #347, Knoxville, TN 37922-2380
For those customers looking for short-term or long-term regular maintenance on their computers/IT sytems we can establish a maintenance agreement.
In these instances we will utilize an auto-connecting remote tool to allow us to connect to your Windows based computers without user intervention (once the tool is installed). This allows us to connect outside of your regular business hours, or simply as needed.
Please note certain issues may not be able to be resolved via Remote Support such as a hardware fault.
Typically this includes: